At Le Kree Downtown Hotel, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or stay at our property.
1. Information We Collect
- Personal Data: Name, email address, phone number, nationality, and passport/ID details (required by Cambodian law during check-in).
- Booking Details: Arrival/departure dates, room preferences, and special requests.
- Payment Information: Credit card details (processed through secure gateways) or cash payment records.
- Technical Data: IP address, browser type, and cookies to improve your website experience.
2. How We Use Your Information
- To process and confirm your room reservations.
- To provide personalized customer service during your stay.
- To comply with local legal and security requirements in Phnom Penh.
- To send promotional offers or newsletters (only if you have opted in).
3. Data Protection
We implement industry-standard security measures, including SSL encryption and secure firewalls, to prevent unauthorized access to your data.
4. Third-Party Disclosure
We do not sell your data. We only share information with third parties necessary to fulfill your request (e.g., payment processors, booking engines, or government authorities as required by law).
5. Your Rights
You may request to view, update, or delete your personal information by contacting our front desk or emailing us at the address provided on our “Contact Us” page.